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Отвечен

Need to remove users

Eugene Vais 5 лет назад обновлен Adam Mościcki 3 года назад 3

Hello,I have 3 users that I need to completely remove from the account. While I am able to lock them, I am not able to remove them. The Delete button is not enabled since some documents are shared with them. Please help with this.

Ответ

Ответ

Hi,


That ticket is private now. Here is an instruction:


Please do the following steps:
1. Please log in
2. Open https://my.vertabelo.com/company-account/documents - this is a page showing all documents in the team.
3. Select user that you want to delete in the top left select field.
4. For each document where he is an owner please remove it or take access of it.
5. Remove user.


Hope it helps.

Отвечен

I have already answered in another ticket, so i will close this one.

Ответ

Hi,


That ticket is private now. Here is an instruction:


Please do the following steps:
1. Please log in
2. Open https://my.vertabelo.com/company-account/documents - this is a page showing all documents in the team.
3. Select user that you want to delete in the top left select field.
4. For each document where he is an owner please remove it or take access of it.
5. Remove user.


Hope it helps.

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