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Yep, that was the problem. The files I was trying to import were formatted as UTF-16LE, which is how the databases exported them. One was an SQLite3 script and one was an MSSQL script. Re-saving them as UTF-8 allowed them to be imported.
There's another thing that confused me when trying to work through this. In the web interface, I was able to create a new SQL script and save it in the "My Vertabelo" documents. So I did that and then copy-pasted my SQL script into there. But when I tried to create a new database, I couldn't find any way generate it from a script saved in the "My Vertabelo" documents, it only allowed me to choose one from my computer. Is there a way to do this that I missed? If not, I'm not sure what the purpose of the "Create new SQL script" feature is.
Thanks,
Chris
Hi, I just saw this.
What do you mean my model? The SQL script files that I'm trying to import from? I just tried again, this time using an MSSQL script file. The previous times were SQLite3 files. I'm getting the same error with both.
message: "Internal server error. Details command: new_physical_model_upload_sql_create, error-instanceId: OTH7FF7E7FF.1TZLGTWG.202004151448.0201"
I've tried in Firefox, Chrome and Edge. Nothing works.
Customer support service by UserEcho
Gotcha, that makes sense. Thanks for the info!