Your feedback is highly appreciated! Let's make Vertabelo even better.

Open the web page is very slow or collapse,help me!
Recently when I try to open your website, most of times it returns errors.For example,"bad request" or "can't get access".
I have a payed account and my position is in mainland China.
Please help.Thank you.

The "LAST EDITED" timestamp on the dashboard gets updated whenever the model is opened even if no changes are made

I want to revert to a free plan and cannot delete models to get the total back down to 3
I used the basic trial period which expired

SQL import for postgres fails to infer NOT NULL for PRIMARY KEY
For the following CREATE statement
CREATE TABLE tst ( id int, primary key (id) );
postgres infers, that since id is primary key, it should be not null and ends up creating following table:
| Column | Type | Modifiers
|--------+---------+----------- | id | integer | not null
In vertabelo, while importing model form SQL, the not null modifier is not added and I get "Primary key column can't be null" error.

Specify the resolution for PNG exports
Would be very useful to be able to export a higher resolution PNG of the database schema. Could it be possible to specify the resolution of the PNG to export?

Thanks for sharing your idea.
Unfortunately, we do not plan to support specifying resolution of PNG. Instead, we'll go towards vector PDFs. This should give a possibility to convert it to the PNG with resolution of your choice.

How to import and export db design image? For trial period I'm not able to export image
I'm using Vertabelo for trial. I create db design but I'm not able to see how to export or import db image. I can see icon for export but it's not working and is there any import db design facility in vertabelo.

Allow for naming primary keys

Student account expired :(
Hi I created a student account and must have set it up wrong as it seems to have expired and I can no longer access my work.
Customer support service by UserEcho