Your feedback is highly appreciated! Let's make Vertabelo even better.

Model structure disappeared; how do I make it visible again?
While working on a physical model, the model structure suddenly disappeared even though all the tables and relationships are still present. How do I re-create the model structure and make it visible again?

Support "if not exists" clause for PostgreSQL table creation.

academic domain in white list
Hello,
Could you please add donbosco.ac and stjo-straph.be in your domains whitelist for academic accounts ?
Thank you a lot for your great help.
Best regards.
Cédric.

Team edition pricing
I’d like some clarity on your pricing model. Is the Team price listed on your pricing page (https://vertabelo.com/pricing/) - $83/month for a team of up to 5 (with a total annual payment of $996) - the total cost for all 5 seats, or is it the price per seat (per team member)? In other words, will purchasing a 5-seat Team license cost a total of $415/month, or $4,980 annually?

email address blocked for registration
Bom dia,
Ao registrar um endereço de e-mail, ele mostra que ele está bloqueado para registro. Sou um estudante, mas a faculdade não fornece um endereço de e-mail institucional no momento, então estou usando meu endereço de e-mail pessoal. Você pode me ajudar a registrar uma conta de estudante?

"free viewer" sharing is not clear - is it applicable also for 5 -seated user team?
Hi,
from product description and pricing description it is not clear at all what I am getting in case I will buy 5-user licence for my team. Are those 5 users who can edit? or there is also some corresponding number of viewers who dont consume license? is there a way how to share the model to non vertabelo users as well? thx

how to import xml file to logical data model?
I created an xml file by exporting my physical data model. Now when i try to import it into the logical data model it says it doesn't accept that type of xml file. even when i use different program to generate the xml file it still won't import it to the logical data model.

cabt connect to aws aurora db for reverse engineering
i am getting no connection to my aws DB, could you some help in getting connected.
error below:
java.util.concurrent.ExecutionException: java.lang.RuntimeException: pl.epoint.dbwm.reverse_engineering.database_parser.d: Unable to connect to database jdbc:mysql://dev-forlife-aurora-instance-0.c915fvtnfupf.us-west-1.rds.amazonaws.com:3306<bd_name>
at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191)
at java.desktop/javax.swing.SwingWorker.get(SwingWorker.java:613)
at com.vertabelo.reverse.gui/com.vertabelo.reverse.gui.panel.d$4.done(ReversePanel.java:600)
at java.desktop/javax.swing.SwingWorker$5.run(SwingWorker.java:750)
at java.desktop/javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(SwingWorker.java:847)
at java.desktop/sun.swing.AccumulativeRunnable.run(AccumulativeRunnable.java:112)
at java.desktop/javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(SwingWorker.java:857)
at java.desktop/javax.swing.Timer.fireActionPerformed(Timer.java:317)
at java.desktop/javax.swing.Timer$DoPostEvent.run(Timer.java:249)
at java.desktop/java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:313)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:770)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:721)
at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:715)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:85)
at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:740)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)
Caused by: java.lang.RuntimeException: pl.epoint.dbwm.reverse_engineering.database_parser.d: Unable to connect to database jdbc:mysql://dev-forlife-aurora-instance-0.c915fvtnfupf.us-west-1.rds.amazonaws.com:3306/<db_name>
at com.vertabelo.reverse.starter/com.vertabelo.reverse.starter.Main.a(Main.java:35)
at com.vertabelo.reverse.gui/com.vertabelo.reverse.gui.panel.d$4.a(ReversePanel.java:588)
at com.vertabelo.reverse.gui/com.vertabelo.reverse.gui.panel.d$4.doInBackground(ReversePanel.java:584)
at java.desktop/javax.swing.SwingWorker$1.call(SwingWorker.java:304)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.desktop/javax.swing.SwingWorker.run(SwingWorker.java:343)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: pl.epoint.dbwm.reverse_engineering.database_parser.d: Unable to connect to database jdbc:mysql://dev-forlife-aurora-instance-0.c915fvtnfupf.us-west-1.rds.amazonaws.com:3306/<db_name>
at com.vertabelo.reverse.engine/pl.epoint.dbwm.reverse_engineering.database_parser.a.c(DatabaseParser.java:174)
at com.vertabelo.reverse.engine/com.vertabelo.reverse.c.a(Reverse.java:66)
at com.vertabelo.reverse.starter/com.vertabelo.reverse.starter.Main.a(Main.java:33)
... 8 more
Caused by: com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failureThe last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.
at com.mysql.cj.jdbc.exceptions.SQLError.createCommunicationsException(SQLError.java:165)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:55)
at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:845)
at com.mysql.cj.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:420)
at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:238)
at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:180)
at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:189)
at com.vertabelo.reverse.engine/pl.epoint.dbwm.reverse_engineering.database_parser.a.b(DatabaseParser.java:153)
at com.vertabelo.reverse.engine/pl.epoint.dbwm.reverse_engineering.database_parser.a.c(DatabaseParser.java:172)
... 10 more
Caused by: com.mysql.cj.exceptions.CJCommunicationsException: Communications link failureThe last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:52)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:95)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:140)
at com.mysql.cj.exceptions.ExceptionFactory.createCommunicationsException(ExceptionFactory.java:156)
at com.mysql.cj.protocol.a.NativeProtocol.negotiateSSLConnection(NativeProtocol.java:367)
at com.mysql.cj.protocol.a.NativeAuthenticationProvider.connect(NativeAuthenticationProvider.java:198)
at com.mysql.cj.protocol.a.NativeProtocol.connect(NativeProtocol.java:1336)
at com.mysql.cj.NativeSession.connect(NativeSession.java:153)
at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:969)
at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:833)
... 17 more
Caused by: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:117)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:313)
at java.base/sun.security.ssl.Alert$AlertConsumer.consume(Alert.java:293)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:186)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:171)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1403)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1309)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:440)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:411)
at com.mysql.cj.protocol.ExportControlled.performTlsHandshake(ExportControlled.java:206)
at com.mysql.cj.protocol.StandardSocketFactory.performTlsHandshake(StandardSocketFactory.java:183)
at com.mysql.cj.protocol.a.NativeSocketConnection.performTlsHandshake(NativeSocketConnection.java:91)
at com.mysql.cj.protocol.a.NativeProtocol.negotiateSSLConnection(NativeProtocol.java:358)
... 22 more

unable to access to vertabello like student
When I want to enter after 18 months it tells me:
Account plan
Here you can manage your account plan
Academic (Student)
Monthly subscription
Single user
Up to 20 models
Up to 100 tables per model
Upgrade to commercial plan
Among the options they give to register a student account, they propose that I cancel the current account but when I want to do so, my projects appear that would be lost.
How can I recover it since I have to finish the race and I need to use vertabello.
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