0
Not a bug

We can't pay - VAT validation not working

Ed Croft 5 years ago updated by Sergio Sardo 3 years ago 3


This message means that the EU VAT validation service in our external payment system was down, either for your country only, or for the EU. Most likely the problem was temporary. Please try to make the payment again. Let us know should the problem reappear.

I'm having the same problem, with an Italian VAT id, either with "IT" initial code, either without it. I've tried twice today... :-(
When I insert my VAT ID I get a "Please enter valid VAT number" message below the "VAT number" field