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Ajax error occur. Please report this to the support team.

tricia kha 3 years ago • updated by Ugo Peltier 3 years ago • 3

I got this message while working on the data model. "Ajax error occur. Please report this to the support team."

anonymous 3 years ago

Thanks for the feedback. Could you please give us some more info how to reproduce the bug?

    David Morrison 3 years ago

    I'm getting this constantly on a logical model just created... 

    Model URL: https://my.vertabelo.com/logical/model/2lk3IagGJNKRp0P7DLyP6zSYl9U00BJT

    As soon as I try and make any amends, this message pops up, so the model is now completely useless! 

    Ugo Peltier 3 years ago

    We have similar issues, randomly, especially on large ERDs, editing the model, then it quickly stops to respond at auto save and crashes with this error

    Customer support service by UserEcho