The take control feature is taking hours to load

Giorgos Geroukos 3 weeks ago updated by Jarosław Błąd (CEO) 2 weeks ago 1

Whenever I try and take control of my physical data model, it takes hours to happen. Is there any way to fix this


The new “take control” mechanism has been on the production system since yesterday. Since that you should not experience such behaviour as you described. In normal conditions it should take no more than 10-15 seconds. In case when someone who edits models is out of network or freezes the computer it is maximum 2 minutes to take control by someone else.