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Under review

Vertabelo Client Connection Error

Amanda Silvera 7 years ago updated by Adam Mościcki 7 years ago 1

When attempting to create a connection via Vertabelo Client I am getting the following error:

Error (Connection with proxy failed: EOFException: Can not read response from server. Expected to read 4 bytes, read 0 bytes before connection was unexpectedly lost.).

I cannot determine what I am doing incorrectly as the HELP documentation is very limited.  Can someone please advise me on how to correct this error?

Under review

Hello,


It sounds like firewall related problem.

Can you please send me a log generated by vertabelo client?
It should be located in:

<vertabelo_client_binary_directory>/log/

directory.


Best regards,

Adam Mościcki


EDIT:

Please attach file here.