Unfortunately, there is no way to prevent that. We will reconsider this behavior.
Academic accounts are valid until graduation date. You can prolong your account on your own.Please:1. Log in https://my.vertabelo.com/login2. Open https://my.vertabelo.com/my-account3. Click on the "Prolong academic account" button.Best regards,Adam Mościcki
Hello,Your arguments are right. By design, the academic plan has the same features as a premium plan, which lacks a logical modeler. We will rethink our decision.Best regards,Adam
From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.
I have send the confirmation token from another email address. Please check the SPAM folder.
We fixed the link. Thank you.I have switched your account to academic.
Unfortunately. Right now, there is no way to enable a feature for one user.
I have initiated the refund of your payment (it may take a few business days).
Cause it was our mistake, as a "compensation" I left access to the platform for the next 6 month.
Customer support service by UserEcho