Your feedback is highly appreciated! Let's make Vertabelo even better.

0
Answered

Recommended Engine when Preferred Engine is not Available

Noah 3 days ago updated by Adam Mościcki 3 hours ago 1

We want to use Vertabelo to generate ERDs and CREATE TABLE scripts. However we are going to be building our database with Presto. Since that's not one of the available engines, we are thinking we'd just pick one and then make adjustments later as needed. Is this a decent idea? Is there anything that might trip us up? Are one of the engines preferred over others? Thanks!

Answer
Adam Mościcki 3 hours ago

Hello,


I think there are many differences between Presto and other engines. Therefore adjustments can be huge. I think Postgres has the most similar DDL to Presto.

Unfortunately, there is no guarantee any of the engines will work.

Hope this helps,
Adam



0
Under review

Logical Model not available in Academic Plan

A University Student. 2 weeks ago updated by Adam Mościcki 4 days ago 1

Seems a little limiting to not include on of 3 main models of the product because it is in Academic plan. I know the plan is free and this is great but wouldn't it be great to 1) allow students to learn the product and then hopefully recommend it when they graduate and 2) if the academic plan is for 'learning' then why restrict logical design models which are certainly taught and discussed in academia?

A little confused and somewhat disappointed in this 'limitation'.

Thanks anyway for the Academic plan.


0
Answered

Issue with Google Authentication

Jimmy Kwan 1 week ago updated by Adam Mościcki 1 week ago 1

Hello, 

I have an issue logging in to academy.vertabelo.com with my google account. I have enabled kaspersky to trust the URL; however, I am not quite sure why I am still unable to get access to my account. I can't even forget password.

I'm not sure if it is on the academy.vertabelo.com end or my end.

Just need some assistance. Thank you

Answer
Adam Mościcki 1 week ago

Hello,

From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.


Best regards,

Adam


0
Not a bug

Internal server error when importing SQL (format MySQL)

Laurent Cohen 2 weeks ago updated by Adam Mościcki 1 week ago 2

I have a file containing the following Tables :

CREATE TABLE dl_link_raw_dl_contact_id(
tgt_contact_id varchar(max),
src_contact_tech_id varchar(max),
src_contact_id_map_source varchar(max),
src_contact_id_map_company int,
src_contact_external_reference varchar(max),
src_contact_id_contact varchar(max),
src_contact_support varchar(max),
src_contact_forfait varchar(max),
src_sales_idclientind varchar(max),
top_casusage int
CONSTRAINT dl_link_raw_dl_contact_id PRIMARY KEY ( tgt_contact_id))

CREATE TABLE dl_link_raw_dl_salesdetails(
tgt_contact_id varchar(max),
src_id_purchase_detail varchar(max),
src_id_purchase varchar(max),
src_id_ski_pass varchar(max),
src_id_support varchar(max),
src_id_map_source varchar(max),
src_id_map_company int,
top_casusage int
CONSTRAINT dl_link_raw_dl_salesdetails_tgt_contact_id PRIMARY KEY ( tgt_contact_id))

I choose MY SQL and get ERROR:Internal server error

+4
Under review

Markdown support in notes

Ryan Mueller 5 years ago updated by Nitin Garg 2 weeks ago 2
It would be super helpful to be able to format text notes using Markdown.
0
Under review

Confirmation E-mail

Alexandre Samouri 3 weeks ago updated by Adam Mościcki 3 weeks ago 2

Hi, I haven't received my confirmation e-mail.
I resent it many times but it doesn't seem to work.

is there any possibility u can help me ?
Thank you.

0
Completed

Cannot extend student accont

s15232 3 weeks ago updated by Adam Mościcki 3 weeks ago 1

Hello, 

As heading I'd like to extend my student accont but link https://www.vertabelo.com/pricing/plans from https://support.vertabelo.com/knowledge-bases/2/articles/305-how-to-register-for-an-academic-account return 

404 - Not found. 

Please help. 

Regards, 
MS.

Answer
Adam Mościcki 3 weeks ago

Hello,

We fixed the link. Thank you.
I have switched your account to academic.

Best regards,
Adam

0
Not a bug

Can not creat Logical data model

Hung Le nguyen 1 month ago updated by Adam Mościcki 1 month ago 4

Hi Support team,

Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)

Answer
Adam Mościcki 1 month ago

Hello,

Logical data model designer is available in Team plans only. 


Hope this helps,
Adam

0
Answered

Support for SQL Server 2016

Witold Dziewaltowski 11 months ago updated by Alice Bolt 1 month ago 1

Does Vertabelo support SQL Server 2016?  If so, is it full or partial support?

Answer
Adam Mościcki 10 months ago

Hello,

Full support.

Best regards,
Adam Mościcki

0
Under review

Support for Memsql DB

Deepak Jain 1 month ago updated by Łukasz Kubicki 1 month ago 1

Is there any plan to provide support for MemSQL in near future?

Answer
Łukasz Kubicki 1 month ago

Hello Deepak,

We have no dedicated support for MemSQL DB, but this database is wire-compatible with MySQL. I'm guessing then that maybe MySQL DDL script will work. However, I haven't tested it, so treat this only as a clue.

We will definitely investigate this further.

Regards,

Luke