Your feedback is highly appreciated! Let's make Vertabelo even better.

0
Under vurdering

how to prevent Vertabelo to open multiple browser tabs ?

Laurent Cohen 5 år siden opdateret af Adam Mościcki 5 år siden 1

Is there a way to avoid Vertabelo to open multiple browser tabs (each time I open a document/model ) ?

0
Ikke en bug

Academic account

Adrian Zaorski 5 år siden opdateret af Adam Mościcki 5 år siden 1

Hi!

I created student account and my profile shows, that my plan is Academic (Student), however, I received an notification that my account will expire soon.

Svar
Adam Mościcki 5 år siden

Hello,

Academic accounts are valid until graduation date. You can prolong your account on your own.
Please:
1. Log in https://my.vertabelo.com/login
2. Open https://my.vertabelo.com/my-account
3. Click on the "Prolong academic account" button.

Best regards,
Adam Mościcki

0
Besvaret

Recommended Engine when Preferred Engine is not Available

Noah 5 år siden opdateret af Adam Mościcki 5 år siden 1

We want to use Vertabelo to generate ERDs and CREATE TABLE scripts. However we are going to be building our database with Presto. Since that's not one of the available engines, we are thinking we'd just pick one and then make adjustments later as needed. Is this a decent idea? Is there anything that might trip us up? Are one of the engines preferred over others? Thanks!

Svar
Adam Mościcki 5 år siden

Hello,


I think there are many differences between Presto and other engines. Therefore adjustments can be huge. I think Postgres has the most similar DDL to Presto.

Unfortunately, there is no guarantee any of the engines will work.

Hope this helps,
Adam



0
Under vurdering

Logical Model not available in Academic Plan

A University Student. 5 år siden opdateret af Adam Mościcki 5 år siden 1

Seems a little limiting to not include on of 3 main models of the product because it is in Academic plan. I know the plan is free and this is great but wouldn't it be great to 1) allow students to learn the product and then hopefully recommend it when they graduate and 2) if the academic plan is for 'learning' then why restrict logical design models which are certainly taught and discussed in academia?

A little confused and somewhat disappointed in this 'limitation'.

Thanks anyway for the Academic plan.


0
Besvaret

Issue with Google Authentication

Jimmy Kwan 5 år siden opdateret af Adam Mościcki 5 år siden 1

Hello, 

I have an issue logging in to academy.vertabelo.com with my google account. I have enabled kaspersky to trust the URL; however, I am not quite sure why I am still unable to get access to my account. I can't even forget password.

I'm not sure if it is on the academy.vertabelo.com end or my end.

Just need some assistance. Thank you

Svar
Adam Mościcki 5 år siden

Hello,

From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.


Best regards,

Adam


0
Ikke en bug

Internal server error when importing SQL (format MySQL)

Laurent Cohen 5 år siden opdateret af Adam Mościcki 5 år siden 2

I have a file containing the following Tables :

CREATE TABLE dl_link_raw_dl_contact_id(
tgt_contact_id varchar(max),
src_contact_tech_id varchar(max),
src_contact_id_map_source varchar(max),
src_contact_id_map_company int,
src_contact_external_reference varchar(max),
src_contact_id_contact varchar(max),
src_contact_support varchar(max),
src_contact_forfait varchar(max),
src_sales_idclientind varchar(max),
top_casusage int
CONSTRAINT dl_link_raw_dl_contact_id PRIMARY KEY ( tgt_contact_id))

CREATE TABLE dl_link_raw_dl_salesdetails(
tgt_contact_id varchar(max),
src_id_purchase_detail varchar(max),
src_id_purchase varchar(max),
src_id_ski_pass varchar(max),
src_id_support varchar(max),
src_id_map_source varchar(max),
src_id_map_company int,
top_casusage int
CONSTRAINT dl_link_raw_dl_salesdetails_tgt_contact_id PRIMARY KEY ( tgt_contact_id))

I choose MY SQL and get ERROR:Internal server error

+4
Under vurdering

Markdown support in notes

Ryan Mueller 10 år siden opdateret af Nitin Garg 5 år siden 2
It would be super helpful to be able to format text notes using Markdown.
0
Færdig

Cannot extend student accont

s15232 5 år siden opdateret af Adam Mościcki 5 år siden 1

Hello, 

As heading I'd like to extend my student accont but link https://www.vertabelo.com/pricing/plans from https://support.vertabelo.com/knowledge-bases/2/articles/305-how-to-register-for-an-academic-account return 

404 - Not found. 

Please help. 

Regards, 
MS.

Svar
Adam Mościcki 5 år siden

Hello,

We fixed the link. Thank you.
I have switched your account to academic.

Best regards,
Adam

0
Ikke en bug

Can not creat Logical data model

Hung Le nguyen 5 år siden opdateret af Adam Mościcki 5 år siden 4

Hi Support team,

Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)

Svar
Adam Mościcki 5 år siden

Hello,

Logical data model designer is available in Team plans only. 


Hope this helps,
Adam

0
Besvaret

Support for SQL Server 2016

Witold Dziewaltowski 6 år siden opdateret af Alice Bolt 5 år siden 1

Does Vertabelo support SQL Server 2016?  If so, is it full or partial support?

Svar
Adam Mościcki 6 år siden

Hello,

Full support.

Best regards,
Adam Mościcki

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