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Issue with Google Authentication
Hello,
I have an issue logging in to academy.vertabelo.com with my google account. I have enabled kaspersky to trust the URL; however, I am not quite sure why I am still unable to get access to my account. I can't even forget password.
I'm not sure if it is on the academy.vertabelo.com end or my end.
Just need some assistance. Thank you

Hello,
From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.
Best regards,
Adam

Internal server error when importing SQL (format MySQL)
I have a file containing the following Tables :
CREATE TABLE dl_link_raw_dl_contact_id(
tgt_contact_id varchar(max),
src_contact_tech_id varchar(max),
src_contact_id_map_source varchar(max),
src_contact_id_map_company int,
src_contact_external_reference varchar(max),
src_contact_id_contact varchar(max),
src_contact_support varchar(max),
src_contact_forfait varchar(max),
src_sales_idclientind varchar(max),
top_casusage int
CONSTRAINT dl_link_raw_dl_contact_id PRIMARY KEY ( tgt_contact_id))
CREATE TABLE dl_link_raw_dl_salesdetails(
tgt_contact_id varchar(max),
src_id_purchase_detail varchar(max),
src_id_purchase varchar(max),
src_id_ski_pass varchar(max),
src_id_support varchar(max),
src_id_map_source varchar(max),
src_id_map_company int,
top_casusage int
CONSTRAINT dl_link_raw_dl_salesdetails_tgt_contact_id PRIMARY KEY ( tgt_contact_id))
I choose MY SQL and get ERROR:Internal server error

Markdown support in notes

Cannot extend student accont
Hello,
As heading I'd like to extend my student accont but link https://www.vertabelo.com/pricing/plans from https://support.vertabelo.com/knowledge-bases/2/articles/305-how-to-register-for-an-academic-account return
404 - Not found.
Please help.
Regards,
MS.

Hello,
We fixed the link. Thank you.
I have switched your account to academic.
Best regards,
Adam

Can not creat Logical data model
Hi Support team,
Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)

Hello,
Logical data model designer is available in Team plans only.
Hope this helps,
Adam

Support for SQL Server 2016
Does Vertabelo support SQL Server 2016? If so, is it full or partial support?

Hi I am a student but the logical data model option for documents is not showing up for me, can somebody help me?

varchar(max)
Thanks.

Logical model: How to establish a one to many relationship between 2 entities?
In a logical model of a data warehouse, how do you draw a one-to-many relationship between 2 entities in vertabelo.???

Hello,
1. Please select "add one to many relationship" in the toolbar.
2. Start dragging from "one" table.
3. Stop dragging on "many" table.
Image explanation:
Result:

Hope this helps,
Adam

Change database
Looks to me like you cannot, which is rather limiting and major headache if you've spent a long time developing it and then find you have to use a different database,

1. export existing model as XML,
2. create a new model in the DB of your choice with this XML as a starting point. You can upload it in "From Vertabelo XML" tab.
After this operation, remember to recheck all "Additional Properties" of tables, columns etc. you've set (if any), since different DBs have a different set of those additional properties.
I hope this helps.
Customer support service by UserEcho