Hi Support team,
Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)
Logical data model designer is available in Team plans only.
Hope this helps,Adam
sorry I do not satisfy with your response. On the portal from purchasing could you share with me where it said that.
As I understand you only showed that maximum 5 models I am allowed to create not depending on plan I purchased.
You are right. That information was missing in the pricing matrix. We added it today https://www.vertabelo.com/pricing/
If you are not satisfied with this I can propose a full refund.Sorry for any inconvience caused.
Your app is well designed, I prefer that you allow for 5 mòdels limitted rather than type of model.
If it could not be, I would like to refund.
Thanks and regards,
Unfortunately. Right now, there is no way to enable a feature for one user.
I have initiated the refund of your payment (it may take a few business days).
Cause it was our mistake, as a "compensation" I left access to the platform for the next 6 month.
Customer support service by UserEcho