![](https://cdn.userecho.com/characters/72.png?1)
Can not creat Logical data model
Hi Support team,
Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)
Answer
![](https://cdn.userecho.com/characters/65.png?1)
Hello,
Logical data model designer is available in Team plans only.
Hope this helps,
Adam
![](https://cdn.userecho.com/characters/65.png?1)
Hello,
You are right. That information was missing in the pricing matrix. We added it today https://www.vertabelo.com/pricing/
If you are not satisfied with this I can propose a full refund.
Sorry for any inconvience caused.
Adam
![](https://cdn.userecho.com/characters/72.png?1)
Hi team,
Your app is well designed, I prefer that you allow for 5 mòdels limitted rather than type of model.
If it could not be, I would like to refund.
Thanks and regards,
![](https://cdn.userecho.com/characters/65.png?1)
Hello,
Unfortunately. Right now, there is no way to enable a feature for one user.
I have initiated the refund of your payment (it may take a few business days).
Cause it was our mistake, as a "compensation" I left access to the platform for the next 6 month.
Best regards,
Adam
Customer support service by UserEcho
Hello,
Logical data model designer is available in Team plans only.
Hope this helps,
Adam