Your feedback is highly appreciated! Let's make Vertabelo even better.
how to prevent Vertabelo to open multiple browser tabs ?
Is there a way to avoid Vertabelo to open multiple browser tabs (each time I open a document/model ) ?
Academic account
Hi!
I created student account and my profile shows, that my plan is Academic (Student), however, I received an notification that my account will expire soon.
Hello,
Academic accounts are valid until graduation date. You can prolong your account on your own.
Please:
1. Log in https://my.vertabelo.com/login
2. Open https://my.vertabelo.com/my-account
3. Click on the "Prolong academic account" button.
Best regards,
Adam Mościcki
Recommended Engine when Preferred Engine is not Available
We want to use Vertabelo to generate ERDs and CREATE TABLE scripts. However we are going to be building our database with Presto. Since that's not one of the available engines, we are thinking we'd just pick one and then make adjustments later as needed. Is this a decent idea? Is there anything that might trip us up? Are one of the engines preferred over others? Thanks!
Hello,
Unfortunately, there is no guarantee any of the engines will work.
Hope this helps,
Adam
Logical Model not available in Academic Plan
Seems a little limiting to not include on of 3 main models of the product because it is in Academic plan. I know the plan is free and this is great but wouldn't it be great to 1) allow students to learn the product and then hopefully recommend it when they graduate and 2) if the academic plan is for 'learning' then why restrict logical design models which are certainly taught and discussed in academia?
A little confused and somewhat disappointed in this 'limitation'.
Thanks anyway for the Academic plan.
Issue with Google Authentication
Hello,
I have an issue logging in to academy.vertabelo.com with my google account. I have enabled kaspersky to trust the URL; however, I am not quite sure why I am still unable to get access to my account. I can't even forget password.
I'm not sure if it is on the academy.vertabelo.com end or my end.
Just need some assistance. Thank you
Hello,
From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.
Best regards,
Adam
Internal server error when importing SQL (format MySQL)
I have a file containing the following Tables :
CREATE TABLE dl_link_raw_dl_contact_id(
tgt_contact_id varchar(max),
src_contact_tech_id varchar(max),
src_contact_id_map_source varchar(max),
src_contact_id_map_company int,
src_contact_external_reference varchar(max),
src_contact_id_contact varchar(max),
src_contact_support varchar(max),
src_contact_forfait varchar(max),
src_sales_idclientind varchar(max),
top_casusage int
CONSTRAINT dl_link_raw_dl_contact_id PRIMARY KEY ( tgt_contact_id))
CREATE TABLE dl_link_raw_dl_salesdetails(
tgt_contact_id varchar(max),
src_id_purchase_detail varchar(max),
src_id_purchase varchar(max),
src_id_ski_pass varchar(max),
src_id_support varchar(max),
src_id_map_source varchar(max),
src_id_map_company int,
top_casusage int
CONSTRAINT dl_link_raw_dl_salesdetails_tgt_contact_id PRIMARY KEY ( tgt_contact_id))
I choose MY SQL and get ERROR:Internal server error
Markdown support in notes
Cannot extend student accont
Hello,
As heading I'd like to extend my student accont but link https://www.vertabelo.com/pricing/plans from https://support.vertabelo.com/knowledge-bases/2/articles/305-how-to-register-for-an-academic-account return
404 - Not found.
Please help.
Regards,
MS.
Hello,
We fixed the link. Thank you.
I have switched your account to academic.
Best regards,
Adam
Can not creat Logical data model
Hi Support team,
Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)
Hello,
Logical data model designer is available in Team plans only.
Hope this helps,
Adam
Support for SQL Server 2016
Does Vertabelo support SQL Server 2016? If so, is it full or partial support?
Servicio de atención al cliente por UserEcho