Your feedback is highly appreciated! Let's make Vertabelo even better.

0
Résolu

Issue with Google Authentication

Jimmy Kwan il y a 6 ans mis à jour par Adam Mościcki il y a 6 ans 1

Hello, 

I have an issue logging in to academy.vertabelo.com with my google account. I have enabled kaspersky to trust the URL; however, I am not quite sure why I am still unable to get access to my account. I can't even forget password.

I'm not sure if it is on the academy.vertabelo.com end or my end.

Just need some assistance. Thank you

Solution
Adam Mościcki il y a 6 ans

Hello,

From what I see you managed to sign in (at least our database say so). If you still cannot login I will create a login&password source as a workaround. Please confirm.


Best regards,

Adam


0
Pas un bug

Internal server error when importing SQL (format MySQL)

Laurent Cohen il y a 6 ans mis à jour par Adam Mościcki il y a 6 ans 2

I have a file containing the following Tables :

CREATE TABLE dl_link_raw_dl_contact_id(
tgt_contact_id varchar(max),
src_contact_tech_id varchar(max),
src_contact_id_map_source varchar(max),
src_contact_id_map_company int,
src_contact_external_reference varchar(max),
src_contact_id_contact varchar(max),
src_contact_support varchar(max),
src_contact_forfait varchar(max),
src_sales_idclientind varchar(max),
top_casusage int
CONSTRAINT dl_link_raw_dl_contact_id PRIMARY KEY ( tgt_contact_id))

CREATE TABLE dl_link_raw_dl_salesdetails(
tgt_contact_id varchar(max),
src_id_purchase_detail varchar(max),
src_id_purchase varchar(max),
src_id_ski_pass varchar(max),
src_id_support varchar(max),
src_id_map_source varchar(max),
src_id_map_company int,
top_casusage int
CONSTRAINT dl_link_raw_dl_salesdetails_tgt_contact_id PRIMARY KEY ( tgt_contact_id))

I choose MY SQL and get ERROR:Internal server error

+4
À l'étude

Markdown support in notes

Ryan Mueller il y a 11 ans mis à jour par Nitin Garg il y a 6 ans 2
It would be super helpful to be able to format text notes using Markdown.
0
Terminé

Cannot extend student accont

s15232 il y a 6 ans mis à jour par Adam Mościcki il y a 6 ans 1

Hello, 

As heading I'd like to extend my student accont but link https://www.vertabelo.com/pricing/plans from https://support.vertabelo.com/knowledge-bases/2/articles/305-how-to-register-for-an-academic-account return 

404 - Not found. 

Please help. 

Regards, 
MS.

Solution
Adam Mościcki il y a 6 ans

Hello,

We fixed the link. Thank you.
I have switched your account to academic.

Best regards,
Adam

0
Pas un bug

Can not creat Logical data model

Hung Le nguyen il y a 6 ans mis à jour par Adam Mościcki il y a 6 ans 4

Hi Support team,

Could you please check my account, I can't create the new Logical data model (it seems being disabled even I have just only 1 model in my document)

Solution
Adam Mościcki il y a 6 ans

Hello,

Logical data model designer is available in Team plans only. 


Hope this helps,
Adam

0
Résolu

Support for SQL Server 2016

Witold Dziewaltowski il y a 7 ans mis à jour par Alice Bolt il y a 6 ans 1

Does Vertabelo support SQL Server 2016?  If so, is it full or partial support?

Solution
Adam Mościcki il y a 7 ans

Hello,

Full support.

Best regards,
Adam Mościcki

0
Résolu

varchar(max)

IT Admin il y a 11 ans mis à jour par vasavib il y a 6 ans 2
For a SQL Server 2012 model varchar(max) throws error: Type is not supported by chosen database engine. However, when I add a column to an existing table and set the data type to varchar(MAX), all is fine. Am I missing something?

Thanks.
0
Terminé

Logical model: How to establish a one to many relationship between 2 entities?

Claire Frankel il y a 6 ans mis à jour par Derek Emrie il y a 6 ans 2

In a logical model of a data warehouse, how do you draw a one-to-many relationship between 2 entities in vertabelo.???

Solution
Adam Mościcki il y a 6 ans

Hello,

1. Please select "add one to many relationship" in the toolbar.

2. Start dragging from "one" table.

3. Stop dragging on "many" table.

Image explanation:

Result:

Hope this helps,
Adam

0
Résolu

Change database

Ken Gillett il y a 11 ans mis à jour par dominic il y a 6 ans 3
Once a model has been created based on a specified database, how can you then change it to use a different database?

Looks to me like you cannot, which is rather limiting and major headache if you've spent a long time developing it and then find you have to use a different database,
Solution
anonymous il y a 11 ans
You can do it this way:
1. export existing model as XML,
2. create a new model in the DB of your choice with this XML as a starting point. You can upload it in "From Vertabelo XML" tab.

After this operation, remember to recheck all "Additional Properties" of tables, columns etc. you've set (if any), since different DBs have a different set of those additional properties.

I hope this helps.