Your feedback is highly appreciated! Let's make Vertabelo even better.

Paid for subscription but not able to access
I have paid for the subscription but it says the trial period is over while using. Please guide.

fields/column color and formatting
It could be very nice to have the opportunity to change font color or other formats (bold, italic,...) for specific fields.
For example I have a large db with a set of columns which repeats in any important table, and I'd like to have these fields/columns greyed out or in different format, just to remember these fields cannot be changed in a single table without breaking a standard

I converted my commercial account to an academic account but lost my database models!
Please help me get my models back. I lost all of my databse models when I converted my account.
Thanks!

marking sensitive column/table in Vertabelo
Hello,
Is there a solution and/or best practise for marking PII (sensitive) columns in Vertabelo Modelling diagram?
Thanks in advance. Regards

Hello,
Here is an instruction: https://support.vertabelo.com/en/knowledge-bases/2/articles/297-how-to-create-a-reference
Please also take a look here: https://support.vertabelo.com/pl/communities/1/topics/21-how-can-i-manually-create-a-foreign-key
If you have any further questions please do not hesitate to contact us.
Adam

Display Role attributes on LDM diagrams
Is there any way to display the reference attribute(s) on links in a logical datamodel ?
When creating a reference between tables the associated link attribute (role) is not shown in the table layout
Example: Modelling a Customer table with a CountryOfBrth role referencing a CountryTable , the CountryOfBirth attribute is not displayed on the diagram ... this is confusing

How to name my connectors between entities
Can someone please explain how I can name my connectors and have the verbs display on the connector lines? I'm looking to mimic the functionality in Visio, where the user can double click the connector and type a verb. I'd like to know this is done in Vertabelo.
Thanks!

Reverse Engineering mariadb database
In the reverse engineering tool, I do not see mariadb option. Is it possible to reverse engineer mariadb database in Vertabelo?

Hello,
No, we don't support MariaDB right now. We are going to add the support, but I can't exactly point when it will be.
Best regards,
Adam

Get Logical Model from API
Hi,
we are using the API to extract schema information:
https://my.vertabelo.com/api/xml/<MODEL_ID>
But it works only for Physical model, not Logical model.
Is there any way to get a Logical model from API ?
(Transform from Logical to Physical it's not acceptable for us but we will need to transform after each update)
Thank in advance,
Regards

change to student
Hello! I accidentally selected a regular account instead of a student one but already used my student email. Is there any way to delete the account and create a new student account?
Customer support service by UserEcho