![](https://cdn.userecho.com/characters/84.png?1)
0
Fixed
captcha does not display characters for on-premises installation
We have on on-premis installation.
The captcha on the password reset does not display characters.
Customer support service by UserEcho
Hi,
I've reproduced this bug. Captcha wouldn't work on Java 1.7 or 1.8. Please, check what Java version you are using:
$JAVA_HOME/bin/java -version
Java 1.6 can be downloaded from here:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419409.html
Please, let us know if it works for you.