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Answered

How to change to academic account without losing my model?

Joao Carabetta 3 years ago updated by Adam Mościcki 2 years ago 7

Hi,


I would like to know if there is any way to convert to an academic account without losing my model?


Thanks

GOOD, I'M SATISFIED
Satisfaction mark by Joao Carabetta 3 years ago
Under review

Hi,


Please change your email address to your academic email:

1. Click "My Account" on top menu bar.

2. Click "Change email" button

3. PM us here. We'll change your account plan to academic.


Hi Rafal,


I've had the same issue, I've updated my account to my academic email.

Would you change my account to academic?


Thanks,

Teri

Hello Teri,

I have switched your account.


Hope this helps

I cannot find the 'change email' button




There is no edit


am I missing something?

Hi,


You should see "Change email" button just below your name. There should be "Change Password" button either.


If there are no button, I'm going to investigate it.

Nop, couldnt find it.


Here is what I am seeing


Answered

Hi,


Since you've signed in using Github you wouldn't be able to change your email address. Please create new account using your academic email. I've prolonged your trial so you'll be able to download your diagram.


If you have any questions please do not hesitate to contact us.