1. Vertabelo
  2. Fragen
0
Beantwortet

Academic Account Clash

Julianne Simons vor 6 Jahren • aktualisiert von Jarosław Błąd (CEO) vor 4 Jahren • 2

Hi I added an academic account after using a trial version then realising I was eligible. I joined the accounts together as a team to get my model, I have now closed my trial account, but my student account still shows as a trial version, please help

Wird überprüft
Adam Mościcki vor 6 Jahren

Hello,

Please:

  1. Download your models
  2. Close your account on https://my.vertabelo.com/my-account
  3. Sign up again as academic https://my.vertabelo.com/sign-up/create-academic

Hope this helps

Adam

Beantwortet
Jarosław Błąd (CEO) vor 4 Jahren

Customer support service by UserEcho