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Academic Account Clash

Julianne Simons 6 лет назад • обновлен Jarosław Błąd (CEO) 4 года назад • 2

Hi I added an academic account after using a trial version then realising I was eligible. I joined the accounts together as a team to get my model, I have now closed my trial account, but my student account still shows as a trial version, please help

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Adam Mościcki 6 лет назад

Hello,

Please:

  1. Download your models
  2. Close your account on https://my.vertabelo.com/my-account
  3. Sign up again as academic https://my.vertabelo.com/sign-up/create-academic

Hope this helps

Adam

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Jarosław Błąd (CEO) 4 года назад

Сервис поддержки клиентов работает на платформе UserEcho