I cannot change my plan to academic, but I am a tafe student
carina fu 8 years ago • updated by Jarosław Błąd (CEO) 8 years ago • 7
I try to manage my plan, but there is no Non-commercial plan option
Customer support service by UserEcho
and I still can not find the Non-commercial plan option in the "Manage personal account plan" panel.
Here is a step-by-step instruction how to convert a free or paid plan into academic one:
1. Click "My account" in the top menu bar:
2. Click the "Manage personal account plan" button:
3. In "Manage personal account plan" panel, go to the bottom of the page. There's a section "Academic account plan". Click the "Request Academic plan" button on the right:
4. When being in the "Request Academic account plan" section, select an appropriate option ("lecturer" or "student") and the rest of the registration form will appear. You must complete all fields, and then click the button "Confirm". After that your account plan will be changed to academic automatically since your email domain was added to our academic domains "white" list.
Note that this account can be used only by student or lecturers learning/teaching databases, SQL or related topics. It mustn't be used by non-commercial or non-governmental organizations.
If you have any problems, do not hesitate to contact me via Support.
could you please help me to change to academic account plan at the back or just close my account, so I can register again use this email address.
But don't worry, we switched your account manually. Now, you should have the academic account plan.