Need to remove users in order to buy a plan

Jason Kolb 3 years ago updated by Rafał Strzaliński (Senior Engineer) 3 years ago 3

I am trying to renew my account, which lapsed, but it will not allow me to remove users or select a smaller plan. I am on the only one at our company who wants to use Vertabelo, so I don't need the old plan. I hope to change that down the road, but I need to be able to use it myself first. Can you help me remove those users or purchase a smaller plan somehow?


I've switched your account to trial plan. You'll be able to remove users and theirs documents to meet your personal plan account limits.  Please go to "Team" top menu options to manage users and documents.