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Beantwoord

How to change to academic account without losing my model?

Joao Carabetta 5 jaar geleden bijgewerkt door Adam Mościcki 4 jaar geleden 7

Hi,


I would like to know if there is any way to convert to an academic account without losing my model?


Thanks

GOED, IK BEN TEVREDEN
Satisfaction mark by Joao Carabetta 5 jaar geleden
Under review

Hi,


Please change your email address to your academic email:

1. Click "My Account" on top menu bar.

2. Click "Change email" button

3. PM us here. We'll change your account plan to academic.


Hi Rafal,


I've had the same issue, I've updated my account to my academic email.

Would you change my account to academic?


Thanks,

Teri

Hello Teri,

I have switched your account.


Hope this helps

I cannot find the 'change email' button




There is no edit


am I missing something?

Hi,


You should see "Change email" button just below your name. There should be "Change Password" button either.


If there are no button, I'm going to investigate it.

Nop, couldnt find it.


Here is what I am seeing


Beantwoord

Hi,


Since you've signed in using Github you wouldn't be able to change your email address. Please create new account using your academic email. I've prolonged your trial so you'll be able to download your diagram.


If you have any questions please do not hesitate to contact us.