We've deployed a fix to production. Please try again and let us know if it helped. Thanks.
This bug is caused by different behavior of new Google Chrome (versions 60+) and should work for older versions. We are aware of the problem and we are working to resolve it.
I have switched your account.
Hope this helps
It sounds like firewall related problem.
Can you please send me a log generated by vertabelo client? It should be located in:
Please attach file here.
Please write in the `Type` field keyword `serial`. I have checked it and it works as expected.
Hope this helps.
Customer support service by UserEcho