1. Vertabelo
  2. Errores
+5
No es un bug

Email confirmation cannot be sent

Harun Rizal hace 10 años • actualizado por Jarosław Błąd (CEO) hace 10 años • 6
I tried to send forgot password request it was sent, and trying to login it said my account is inactive but the email did not sent to my inbox, even not in spam. And there is no button to resend confirmation mail.
Please help
+1
En revisión
Rafał Strzaliński (Senior Engineer) hace 10 años
I've sent you an email. Please check your inbox.
+1
Harun Rizal hace 10 años
okay thanks for the response. there's another account that not getting the email confirmation too. you can check the latest registered user that using the same email domain with me and has not confirmed yet, we just held the class 2 hours ago and some student said that they're not getting the email.
+1
Rafał Strzaliński (Senior Engineer) hace 10 años
I've asked our administrator about these emails. Email server 'vmail.its.ac.id' rejects some emails from Vertabelo.  Please contact your administrators.


+1
Hendra Rahma Wiartha hace 10 años
I wasn't get the mail confirmation too. Could you resend it again?
anonymous hace 10 años
I've sent you an email with a confirmation link. Please check your inbox.
No es un bug
Jarosław Błąd (CEO) hace 10 años

Servicio de atención al cliente por UserEcho