1. Vertabelo
  2. Villur
+5
Not a bug

Email confirmation cannot be sent

Harun Rizal 10 ár síðan • updated by Jarosław Błąd (CEO) 10 ár síðan • 6
I tried to send forgot password request it was sent, and trying to login it said my account is inactive but the email did not sent to my inbox, even not in spam. And there is no button to resend confirmation mail.
Please help
+1
Under review
Rafał Strzaliński (Senior Engineer) 10 ár síðan
I've sent you an email. Please check your inbox.
+1
Harun Rizal 10 ár síðan
okay thanks for the response. there's another account that not getting the email confirmation too. you can check the latest registered user that using the same email domain with me and has not confirmed yet, we just held the class 2 hours ago and some student said that they're not getting the email.
+1
Rafał Strzaliński (Senior Engineer) 10 ár síðan
I've asked our administrator about these emails. Email server 'vmail.its.ac.id' rejects some emails from Vertabelo.  Please contact your administrators.


+1
Hendra Rahma Wiartha 10 ár síðan
I wasn't get the mail confirmation too. Could you resend it again?
anonymous 10 ár síðan
I've sent you an email with a confirmation link. Please check your inbox.
Not a bug
Jarosław Błąd (CEO) 10 ár síðan

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