Fixed

Can't view any of my documents

7 months ago • updated by 6 months ago • 1

I have an academic account. I can't view any of my documents. It keeps redirecting to https://my.vertabelo.com/account/payment-billing/account-plan

Vote

Replies 1
Oldest first
- Newest first
- Oldest first

Fixed

6 months ago

Hello January,

Your account expired in January 2022. I've prolonged your academic account plan till the end of November 2023. After that you will have to upgrade to a paid plan if you would like to still use Vertabelo Modeler.

Best regards,

Jarosław

Reply
- Is it?
- Inappropriate
- Spam
- Duplicate
|

Customer support service by UserEcho