Can't view any of my documents

January Johnson 4 måneder siden opdateret af Jarosław Błąd (CEO) 4 måneder siden 1

I have an academic account. I can't view any of my documents. It keeps redirecting to https://my.vertabelo.com/account/payment-billing/account-plan


Hello January,

Your account expired in January 2022. I've prolonged your academic account plan till the end of November 2023. After that you will have to upgrade to a paid plan if you would like to still use Vertabelo Modeler.

Best regards,


Kundesupport af UserEcho