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Can't view any of my documents

January Johnson hace 7 meses • actualizado por Jarosław Błąd (CEO) hace 7 meses • 1

I have an academic account. I can't view any of my documents. It keeps redirecting to https://my.vertabelo.com/account/payment-billing/account-plan

Solucionado
Jarosław Błąd (CEO) hace 7 meses

Hello January,

Your account expired in January 2022. I've prolonged your academic account plan till the end of November 2023. After that you will have to upgrade to a paid plan if you would like to still use Vertabelo Modeler.

Best regards,

Jarosław

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