1. Vertabelo
  2. Vead
+5
Not a bug

Email confirmation cannot be sent

Harun Rizal 7 aastat tagasi • uuendaja Jarosław Błąd (CEO) 7 aastat tagasi • 6
I tried to send forgot password request it was sent, and trying to login it said my account is inactive but the email did not sent to my inbox, even not in spam. And there is no button to resend confirmation mail.
Please help
+1
Ülevaatamisel
Rafał Strzaliński (Senior Engineer) 7 aastat tagasi
I've sent you an email. Please check your inbox.
+1
Harun Rizal 7 aastat tagasi
okay thanks for the response. there's another account that not getting the email confirmation too. you can check the latest registered user that using the same email domain with me and has not confirmed yet, we just held the class 2 hours ago and some student said that they're not getting the email.
+1
Rafał Strzaliński (Senior Engineer) 7 aastat tagasi
I've asked our administrator about these emails. Email server 'vmail.its.ac.id' rejects some emails from Vertabelo.  Please contact your administrators.


+1
Hendra Rahma Wiartha 7 aastat tagasi
I wasn't get the mail confirmation too. Could you resend it again?
Michał Kołodziejski 7 aastat tagasi
I've sent you an email with a confirmation link. Please check your inbox.
Not a bug
Jarosław Błąd (CEO) 7 aastat tagasi

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