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0
Under review

I encountered Vertabelo crash 4 times today

Grzegorz Kaczor 9 years ago updated by Rafał Strzaliński (Senior Engineer) 9 years ago 3

Unfortunately, no error id is provided.

0
Not a bug

Password reset email link is localhost

Tim Fatout 9 years ago updated by Rafał Strzaliński (Senior Engineer) 9 years ago 2

If a password reset is sent by clicking password reset button on account maintenance screen the url that is sent in the Email points to localhost:


Image 266


Image 265



Image 267

0
Fixed

captcha does not display characters for on-premises installation

Tim Fatout 9 years ago updated by Rafał Strzaliński (Senior Engineer) 9 years ago 2

We have on on-premis installation.

The captcha on the password reset does not display characters.


Image 262

0
Fixed

Cannot move objects in diagram - >100% processor use

Grzegorz Kaczor 10 years ago updated by anonymous 9 years ago 3

When I try to move objects in diagram using mouse drag&drop, the interface hangs, and 100% CPU or more is used by chrome process.


I tried on on-board GPU, and installed NVIDIA Quadro G98. On NVIDIA everything runs faster, but I still cannot move objects and more than 100% CPU is used.


Chrome 45, Linux 64-bit. NVIDIA drivers.

0
Not a bug

Too big MAXVALUE for sequence (postgresql 9.3)

Grzegorz Kaczor 9 years ago updated by anonymous 9 years ago 2

Code generated for sequence is:


-- Sequence: ACCOUNT_NUMBER_GROUP_SEQCREATE SEQUENCE ACCOUNT_NUMBER_GROUP_SEQ
      INCREMENT BY 1
      MINVALUE 1
      MAXVALUE 9999999999999999999999999999
      START WITH 10000 
      
      NO CYCLE
      
;

When I try to run it in PostgreSQL 9.3.5, I get an error:


ERROR: value "9999999999999999999999999999" is out of range for type bigint

Shouldn't MAXVALUE be lower? Or perhaps MAXVALUE should be omitted in this case as the default is 2^63-1?

0
Answered

I can't add a team member

Gordon Wong 9 years ago updated by anonymous 9 years ago 2

I have a team member who had a trial account and now I am trying to add him to our team account. Unfortunately, every time I send him and invite, he instead gets prompted for payment information. Please help

0
Answered

Inviting students in a class

Michael Pangburn 9 years ago updated by Jack Polkowski 9 years ago 1

Hi,

I would like to invite students in a class I am teaching, so we can interact using Vertabelo. At the time I created my account, I was asked to input a list of student email addresses, if I had such a list. At the time I did not have the list, but now I do. However, I can no longer find or access the form that asked me to input the list of student email addresses. Is there a way to do so after creating my account?

0
Answered

how to redeem bonus points?

A R 9 years ago updated 9 years ago 4

I have 102 points in my accounts. how can i redeem it to upgrade it to the premium plan.

0
Under review

Open the web page is very slow or collapse,help me!

johnny xyz 10 years ago updated by anonymous 10 years ago 2

Recently when I try to open your website, most of times it returns errors.For example,"bad request" or "can't get access".

I have a payed account and my position is in mainland China.

Please help.Thank you.

0
Fixed

The "LAST EDITED" timestamp on the dashboard gets updated whenever the model is opened even if no changes are made

Aner Perez 10 years ago updated by anonymous 10 years ago 5
Whenever I click on a model from the dashboard, its "LAST EDITED" time stamp is updated even if I make no changes to the model. Just click on a model in the dashboard, click on the "Dashboard" button after the model comes up. The LAST EDITED time stamp for the model on the dashboard is updated as if I made a change to the model.
Answer
anonymous 10 years ago

It has been fixed and is on production.